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About myOneFlow

myOneFlow is a case management platform that provides the ability to manage your process from the intake of clients to exit and follow-up. myOneFlow makes your processes efficient and enables you to function virtually and in-person while collecting all the data you need to manage and report on important metrics. Our business rules, conditions, and workflow provide you with the power to design and change customer, partner, and staff flow, a much-needed capability in these times of changing norms in serving customers.

myOneFlow is designed for small to large organizations, consortiums of multiple organizations, and everything in between. You can choose to start with the base solution and add on modules/ features as needed. The solution comes with a base configuration to support common workforce development, adult education, and grant programs.
myOneFlow enables staff to improve the success and performance outcomes of its clients by assisting with just-in-time connections to the next steps for staff and clients. With a user interface that is engaging, intuitive, and modern, it is easy to get staff buy-in for myOneFlow.

myOneFlow has portals designed for each type of stakeholder clients, staff, partners, and employers (optional). The base solution will be configured in a short time to meet your needs. Modules of the solution include (but not limited to): User & profile management, forms, service delivery, events, documents, signatures, communication, fiscal, programs, training, courses & enrollment, notifications & reminders, workflow, business rules, Jobs, dashboards, reporting (operational, ad-hoc, analytics and extracts to meet government regulations (such as PIRL, H1B extracts, etc.).

More recent add-ons include integrations to student systems such as Banner, Peoplesoft, Integrations to Office 365 calendar, as well as the ability to deliver and track virtual service delivery integrating to the virtual platform of your choice including Microsoft Teams, Zoom, Webex, etc.

myOneFlow provides the ability for organizations to start with one program and expand to cover multiple initiatives and programs and also to expand to cover multiple organizations who are part of a consortium or coalition.

How myOneFlow supports Collaboration

* Engage the client in their success - When the client is engaged in their success, it is easier for them to stay on track. Also provides the ability to get long-term measurable performance outcomes.

* Referrals - Create referrals to other organizations and services easily. Ensure that customers can easily take you up on the referral. Enable the referred organization to see client information and close the loop on the referral.

* Shared Plans and Service Delivery, IET - Recommendations to services that are provided by partners. Reduce duplication of services, data collection, share training

* Efficiency and ability to support virtual operations - With many players involved - the need for virtual service delivery and organizations need to work collaboratively is even more critical

* Shared Data, Shared Performance outcomes - Only when data is shared, can true collaboration happen. Performance outcomes are long term without a common framework to measure, we cannot close the loop.

A Sample Client Process

1. Intake
*\tComplete forms
*\tProvide documents
*\tSign applications and agreements
*\tMake appointments

2. Assess
*\tAssessments
*\tGoal setting
*\tExpected outcomes
*\tCost justification/ROI

3. Case Manage
*\tMeet with the case manager (services)
*\tTraining
*\tProgram enrollment & funding allocation
*\tNotes and follow-up

4. Training
*\tEngage in training
*\tTrack progress and accomplishments
*\tReport outcomes
*\tPrepare for regular employment

5. Placement
*\tApprenticeship
*\tWork experience
*\tOn-the-Job-Training
*\tRegular employment
*\tVirtual Career Fair connecting job seekers to jobs