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Overview

Care Heroes is a caregiving platform that enables caregivers (paid and unpaid) to track care delivered in the home, communicate care managers, and report critical events to a members care team. Caregivers are connected directly with payers and care coordinators to report real-time care logs and patient updates. This critical caregiver data is integrated with health plans, hospitals and acos technology platforms to delivered a comprehensive digital care plan that better supports patients receiving care at home.

Product Overview

Care Heroes is a caregiver engagement platform that enables managed medicaid and medicare health plans, dual eligible payers, accountable care organizations, home health companies and other service organizations to track, reimburse, recognize and reward home health caregivers (professional, unpaid and family members).

The main components of the Care Heroes platform are:

Caregiver Task Reporting & Validation: The caregiver engagement platform connects
directly with the subcontracted, paid caregivers delivering care to their members. Our
web and mobile products enable the assigned caregiver to securely track and report
daily care plan tasks that are completed back to the to the health plan and the responsible care plan managers

Our GPS monitoring capabilities, validates that care had been delivered to the approved
health plan member. The enables the health plan to follow the covered member
throughout the continuum of care from acute settings and back into the home.

Provider Case Manager Dashboard: Health plan case managers can access CareHeroes caregiver reporting platform in real time and review caregiving tasks completed by paid caregivers delivering care to their members. A secure messaging/chat platform also enables a care managers to easily communicate with identified caregivers and provided much needed support and advice.